Resolved: Wireless issues reported at Warren Towers

Friday, May 4th, 2018

Multiple wireless issues were reported at Warren Towers. There does not appear to be any issues at this time….

IS&T’s Spring Cleaning Shredding Event

Friday, April 27th, 2018

IS&T is happy to announce we will be hosting a “Spring Cleaning” shredding event. Similar to the event we host each October, you will be able to bring bulk amounts of paper to be shredded at the dates and locations below. Sustainability@BU will also be on hand to receive recyclable materials (batteries, toner, electronics, lightbulbs, etc). This…

Resolved: Concur services are unavailable

Wednesday, April 25th, 2018

Concur Analysis/Intelligence, Expense, Imaging, Invoice, Locate, Request, Travel services are unavailable….

Resolved: Clients are receiving an “BU Web Login may be unavailable.” error message when navigating to some BU websites.

Wednesday, April 25th, 2018

Clients were receiving an “BU Web Login may be unavailable.” error message when navigating to some BU websites….

Resolved: Concur and Terrier Marketplace are currently unavailable.

Tuesday, April 24th, 2018

Resolved: Concur and Terrier Marketplace were unavailable.

Resolved: BU (802.1x) wireless network is offline at multiple locations on campus

Monday, April 23rd, 2018

The BU (802.1x) wireless network was offline at multiple locations on campus….

New MyPrint Locations in CAS

Wednesday, April 18th, 2018

We are excited to announce the availability of two additional MyPrint printers in the College of Arts & Sciences (CAS). A black & white printer is now available in the Geddes Language Center Computer Lab, Room 537,  685 Comm. Ave. Additionally, a color multi-function device with scanning, printing, and copying functionality, is now located in…

RESOLVED: WordPress unavailable and www.bu.edu Web pages are experiencing degraded performance

Thursday, April 12th, 2018

RESOLVED: Wordpress unavailable and www.bu.edu Web pages are experiencing degraded performance…

IS&T Eric Jacobsen Talks Protection from Internet Scams

Tuesday, April 10th, 2018

Be sure to check out BU Today’s interview with BU’s Director of Information Security Eric Jacobsen on How to Protect Yourself from Internet Scams. http://www.bu.edu/today/2018/how-to-protect-yourself-from-internet-scams/…

Resolved: Some access issues with BUworks Reporting

Tuesday, April 3rd, 2018

Some clients are reporting access issue within BUworks reporting….