Resolved: OnBase Intermittently Unavailable

Thursday, January 16th, 2020

Resolved: OnBase is intermittently unavailable…

Resolved: Guest Wireless unavailable at Mugar Library

Wednesday, January 15th, 2020

Resolved: Guest Wireless unavailable at Mugar Library…

Faculty and Staff Now have Access to Microsoft Teams

Monday, January 13th, 2020

Information Services & Technology is pleased to announce you have been successfully migrated to Microsoft Teams. Just like Skype for Business, Microsoft Teams allows you to hold scheduled or impromptu online meetings and chat with colleagues. We have assembled a training resources page with helpful guides, videos and FAQs to help you navigate Teams like a pro. How can I…

Resolved: Blackboard Learn domain name certificate issues

Sunday, December 29th, 2019

There were certificate issues with some of the website addresses used to access Blackboard Learn. The main website address, learn.bu.edu was fully functional used by all as a work-around to access their online course sites….

Scheduled Outage: Blackboard Learn will be unavailable beginning at 10:00AM EST on December 26 through 12:00PM EST on December 29th

Monday, December 23rd, 2019

Blackboard Learn will be unavailable beginning at 10:00AM EST on December 26 as we migrate to a new infrastructure. The service will be back online by 12:00pm EST on December 29th. …

RESOLVED: Network Issues at 860 Beacon Street

Sunday, December 22nd, 2019

RESOLVED: Network Issues at 860 Beacon Street…

Scheduled Outage: MyBU Applicant Portal/Applicant Link on Monday, December 9th, from 1:00pm to 4:00pm

Monday, December 9th, 2019

Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Monday, December 9th, from 1:00pm to 4:00pm. If you experience issues with access after 5:00 pm on December 9th, please contact the IT Help Center.

Resolved: Planned BUworks Outage – December 6th – 8th

Sunday, December 8th, 2019

Please be advised that BUworks services will have a scheduled outage beginning at 6 p.m. on Friday, December 6, 2019 through 12:30 p.m. Sunday, December 8, 2019. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates…

Scheduled Outage: MyBU Applicant Portal/Applicant Link on Friday, December 6th, from 9:00am to 1:00pm

Friday, December 6th, 2019

Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Friday, December 6th, from 9:00am to 1:00pm. If you experience issues with access after 2:00 pm on December 6th, please contact the IT Help Center….

Resolved: Some clients are receiving an error when attempting to connect to the Cisco AnyConnect VPN.

Wednesday, November 27th, 2019

Some clients were receiving an error when attempting to connect to the Cisco AnyConnect VPN. Full service has been restored….