Resolved: Ariba (Terrier Marketplace) is unavailable.

Friday, April 7th, 2023

Ariba (Terrier Marketplace) is unavailable.

Planned BUworks Outage: April 9th

Thursday, April 6th, 2023

Please be advised that on Sunday, April 9, 2023, BUworks Finance, Human Resources, and Procurement services will undergo a scheduled downtime from 8:00 am to 4:00 pm. This is necessary to perform updates to the BUworks platform. During this time, all BUworks services will be unavailable. This includes time entry submission and approval, paystub viewing,…

Resolved: Concur functionality issues

Wednesday, April 5th, 2023

Incident Discovery Time: 11:00am on 04/05/2023 Time of Resolution: 03:11pm on 04/05/2023 Services Impacted: Finance/HR/Procurement Systems Description of Impact We were experiencing some issues that affected Concur’s functionality. Incident Description and Resolution The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time:…

Resolved: Incident – OnBase is back online.

Saturday, April 1st, 2023

Our OnBase Service and our ability to access it through IDP/shibboleth issue have been resolved by the Vendor….

Resolved: Content Unavailable in Terrier eDevelopment

Monday, March 27th, 2023

Skillsoft content in the Terrier eDevelopment platform was unavailable. Content developed by Boston University remained available on the platform throughout the partial outage….

Resolved: OnBase web client is not available.

Thursday, March 16th, 2023

OnBase web client was not available….

Microsoft security patch for Word, SharePoint, Office 365, and Office for Mac

Thursday, March 9th, 2023

In February, Microsoft released a patch for a critical vulnerability in Word, SharePoint, Office 365, and Office for Mac that could allow remote code execution. As such, we are issuing this advisory to call this to your attention and asking you to update your devices now. IMPACT The vulnerability CVE-2023-21716 is of low complexity and…

Research Computing Shared Computing Cluster (SCC) Downtime – March 7, 2023

Friday, March 3rd, 2023

The Shared Computing Cluster (SCC) will be offline from Tuesday, March 7, 9am to 5 pm for networking maintenance. RCS will post updates before, during, and after the downtime at https://www.bu.edu/tech/support/research/whats-happening/updates/ Downtime: Tuesday, March 7, 9 am to 5 pm. Systems Impacted: SCC (login and batch nodes, home directories and project disk space), SCC OnDemand…

Resolved: Slowness on Mainframe Oracle databases.

Friday, March 3rd, 2023

Resolved: Oracle databases were experiencing latency that was causing associated applications (including Degree Advice) to run slowly….

Hear My Name App Launches

Tuesday, February 28th, 2023

We’ve created an innovative web application called Hear My Name to combat mispronunciations of names. Say it right with our new application developed by BUMC IT colleagues that amplifies all the BU community’s voices and identities! This application lets users record and share their name and pronunciation on websites and in email. It seamlessly integrates…