Resolved: Huron applications are back to service, and users are able to log in.

Monday, May 15th, 2023

Huron applications IACUC, AOPS, and COI are down. Users are unable to log in and are getting error messages that accounts are disabled….

Resolved: Terrier eDevelopment is unavailable.

Friday, May 12th, 2023

Terrier eDevelopment is unavailable.

Planned BUworks Outage: May 7th, from 8:00 am to 6:00 pm.

Tuesday, May 2nd, 2023

Please be advised that on Sunday, May 7, 2023, BUworks Finance, Human Resources, and Procurement services will undergo a downtime from 8:00 am to 6:00 pm. This is necessary to perform updates to the BUworks platform. During this time, all BUworks services will be unavailable. This includes time entry submission and approval, paystub viewing, journal…

Resolved: The BU Guest wireless network was down

Sunday, April 30th, 2023

IS&T teams have resolved the incident….

Resolved: Forgot Password and Account update pages unavailable

Saturday, April 22nd, 2023

The Forgot Password and Account Update pages linked from Weblogin were unresponsive….

Resolved: Microsoft 365 Services – Service Degradation

Thursday, April 20th, 2023

Microsoft previously reported service degradation across Microsoft 365 services on the web (Outlook, Office, Sharepoint, OneDrive cloud apps). …

Resolved: VPN service is unavailable for new logins.

Sunday, April 16th, 2023

VPN service is unavailable for new logins.

Resolved: Galaxy (UIS) is not available.

Friday, April 14th, 2023

Galaxy (UIS) is not available.

Resolved: Emergency notifications via email were unavailable.

Tuesday, April 11th, 2023

Emergency notifications via email are currently not available….

Resolved: Intermittent issues with BU sites

Tuesday, April 11th, 2023

Incident Discovery Time: 10:48am on 04/11/2023 Services Impacted: Websites Description of Impact We received reports that bu.edu sites was experiencing intermittent issues. Current Status The issue has been resolved. Additional Information If you continue to have issues, please contact the IT Help Center. Next Update: 12:00pm Previous Update…