Incident Discovery Time: 11:35am on 03/27/2023
Time of Resolution: 09:29am on 03/28/2023

Services Impacted: Learning Management Systems

Description of Impact

Skillsoft content in the Terrier eDevelopment platform was unavailable. Content developed by Boston University remained available on the platform throughout the partial outage.

Incident Description and Resolution

The vendor has resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:35am on 03/27/2023

Services Impacted: Learning Management Systems

Description of Impact

Skillsoft content in the Terrier eDevelopment platform is currently unavailable. Content developed by Boston University is still available on the platform.

Current Status

SumTotal (the vendor) has not yet identified the cause of the incident, but are investigating.

Additional Information

There are no workarounds for this issue.

Next Update: Upon Resolution