Resolved – Access to Holyoke Data Center Has Been Lost. Access to the Shared Computing Cluster (SCC) is currently unavailable.

Thursday, October 20th, 2022

Posted in General News, Incidents, Wired network

Incident Discovery Time: 05:57am on 10/20/2022 Time of Resolution: 09:45am on 10/20/2022 Services Impacted: Data Center

Description of Impact

Access to the Holyoke Data Center was lost at 5:57 AM this morning. Network Operations was able to resolve the issue. Access to the Shared Computing Cluster (SCC) is now available.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be If you continue to have issues, please contact the IT Help Center.

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