Resolved: Websites on www.bu.edu were unavailable

Sunday, August 29th, 2021

Websites on www.bu.edu were offline. This affected things like mainframe reports that were accessed via The Links. The main BU website, www.bu.edu, was producing some links, but without any styling or images. Full service has been restored.

Resolved: The Links are currently intermittently unavailable

Monday, July 26th, 2021

The Links were intermittently unavailable while emergency maintenance was performed. Full service has been restored….

Resolved: Intermittent Access Issues for BU Websites from On Campus

Friday, January 22nd, 2021

There were intermittent access issues for BU websites from on campus for approximately one hour this morning. Non-BU websites appeared to be fully accessible from on campus. There did not appear to be any issues accessing BU websites from off campus. Full service has been restored….

Resolved: Patientconnect.bu.edu was unreachable.

Wednesday, November 4th, 2020

Student Health Services resolved the incident by restarting the application….

Resolved: Clients were having problems logging into UIS and the Student Link.

Thursday, August 27th, 2020

Clients were unable to access the Links and the Galaxy mainframe….

Resolved:Some clients were experiencing 403 errors when they try to login at bu.edu/login bu.edu/webmail or bu.edu/google

Thursday, August 27th, 2020

Some clients were experiencing 403 errors when they try to login at bu.edu/login bu.edu/webmail or bu.edu/google…

Resolved: Emergency Mainframe Maintenance: Applications like The Links will be unavailable temporarily

Sunday, August 2nd, 2020

Emergency mainframe maintenance was needed to back out an upgrade that was incompatible with a system used for student Convenience points payment system. This maintenance included temporarily bringing down other applications like The Links that are tied to the mainframe….

Resolved: When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message

Wednesday, July 29th, 2020

When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message…

Resolved: BU websites are having intermittent issues

Friday, May 15th, 2020

BU websites are having intermittent issues; the BU homepage is down….

Resolved: Some clients were reporting issues with faculty link

Monday, May 11th, 2020

Some clients reported that they were not able to log on to Faculty or Student Link. Others reported issues with the summer term website….