Resolved: BU Websites on WordPress were Unavailable.

Wednesday, September 28th, 2022

Posted in General News, Incidents, Websites

Incident Discovery Time: 09:50am on 09/28/2022 Time of Resolution: 11:18am on 09/28/2022 Services Impacted: Websites

Description of Impact

BU websites on WordPress were unavailable. Clients who visited BU WordPress websites encountered a database error message.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a WordPress plugin issue. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:50am on 09/28/2022 Services Impacted: Websites

Description of Impact

BU websites on WordPress are currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:00am