Archive for the ‘Uncategorized’ Category

Clients are receiving a “Secure Connection Failed” error when attempting to access the Terrier Marketplace….

University Cisco Phone System is down.
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Zoom screen sharing settings are reverted to Host only for all users.
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Office 365 clients are receiving an error when trying to log into Outlook on the web.
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Qualtrics Email Distribution is experiencing an outage
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Blackboard Learn access is unavailable for some people. An error message is received after going through Boston University’s login screen….

Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Friday, March 20th, from 7:30 am to 1:00 pm. If you experience issues with access after 2:00 pm on March 20th, please contact the IT Help Center….

Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Wednesday, March 18th, from 1:00pm to 4:00pm. If you experience issues with access after 5:00 pm on March 18th, please contact the IT Help Center….

Some BU WordPress websites are unreachable. Receiving error messages when trying to access.
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Scheduled Outage: MyBU Applicant Portal/Applicant Link on Thursday Feb. 6th, from 9:00 am to 1:00 pm …