Incident Discovery Time: 09:00pm on 09/24/2020 Time of Resolution: 10:10pm on 09/24/2020 Services Impacted:

Description of Impact

Patientconnect.bu.edu was unavailable. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:00pm on 09/24/2020 Services Impacted:

Description of Impact

Patientconnect.bu.edu is currently unavailable.

Current Status

IS&T teams continue to work with the vendor to resolve the issue. Next Update: 11:00pm

Previous Update

Incident Discovery Time: 08:00pm on 09/24/2020 Services Impacted: Student Systems

Description of Impact

Patientconnect.bu.edu is currently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating with the vendor. Next Update: 10:00pm