Resolved: BU Voicemails are not creating the email notification.

Friday, October 14th, 2022

BU Voicemails are not creating the email notification. Voicemails can still be retrieved through the phone using your pin or the web voicemail site (http://myvoicemail.bu.edu/inbox) using the VPN if off campus.

Resolved: ServiceNow is currently unavailable.

Monday, October 10th, 2022

ServiceNow is currently unavailable.

Resolved: BU Directory search is unavailable due to a scheduled change.

Friday, September 16th, 2022

BU Directory search is unavailable due to a scheduled change….

Resolved: Email notification of voicemail messages are not being sent.

Monday, August 1st, 2022

Email notification of voicemail messages are not being sent.

Patient Connect: Planned System Downtime 7/27

Wednesday, July 27th, 2022

Please be advised that Patient Connect is scheduled for an outage today 7/27/2022 from 9pm – 12am. Access to Patient Connect will be unavailable during the listed downtimes. We apologize for any inconvenience….

Patient Connect: Planned System Downtime 7/26

Tuesday, July 26th, 2022

Please be advised that Patient Connect is scheduled for an outage today 7/26/2022 from 9pm – 12am. Access to Patient Connect will be unavailable during the listed downtimes. We apologize for any inconvenience….

Resolved: Concur was unavailable.

Monday, June 13th, 2022

The vendor has resolved the incident….

Resolved: Skillsoft online learning tools are currently unavailable.

Friday, April 29th, 2022

Skillsoft online learning tools are currently unavailable.

Resolved: Qualtrics Email Delivery Issues

Monday, February 28th, 2022

Qualtrics Research Suite was experiencing a service disruption for all emails sent from their platform….

Resolved: New access to Sharepoint and migration of Exchange Mailboxes to Office 365 are currently delayed due to synchronization delays.

Wednesday, February 2nd, 2022

New access to Sharepoint and migration of Exchange Mailboxes to Office 365 are currently delayed due to synchronization delays….