Resolved: some card readers were offline
The contracted vendor has remediated all but 2 Cummington Ave and 5 Commonwealth Ave closets….
Resolved: Blackboard Data Sync Delays
Updates in Blackboard, pertaining to course creations, add/drops into course sites, and creation of new Blackboard accounts was delayed as a result of a sync issue between Campus Solutions and Blackboard….
Resolved: Password Resets Unavailable
Clients encountered an error message when attempting password resets via https://www.bu.edu/myaccount….
RESOLVED: Issue with the synchronization of the Campus Solutions to the Blackboard environment.
There is an issue with the synchronization of the Campus Solutions to the Blackboard environment.
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RESOLVED Blackboard: LTI Services down- Globally
Multiple integrations within Blackboard are not working, e.g. Kaltura, ECHO360, book publisher content, turnitin.
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RESOLVED Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations
Incident Discovery Time: 08:07am on 09/09/2025 Time of Resolution: 08:38pm on 09/09/2025 Services Impacted: Network Services Description of Impact Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be an area-wide Comcast outage. If you…
RESOLVED CCure: Experiencing Partial Outage. SAS P3 (CRC Housing) not communicating with rest of the environment
Incident Discovery Time: 02:02pm on 09/08/2025 Time of Resolution: 12:30am on 09/09/2025 Services Impacted: Campus Safety Services Description of Impact Changes made in CCure were not replicating to SQL, and clients could not connect to the SQL SVR. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident…
Resolved: Sync Failure: Campus Solutions and Blackboard Learn Integration
There was an issue with the synchronization of the Campus Solutions to the Blackboard environment.
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Resolved: BUworkscentral is down
IS&T teams have resolved the incident….
SAP Ariba Procurement – degradation
Incident Discovery Time: 08:00am on 07/23/2025 Services Impacted: Description of Impact The vendor has identified a degradation affecting Ariba in SAP. You may experience issues accessing Guided Buying. Current Status The vendor has resolved this issue….