RESOLVED: Issue with the synchronization of the Campus Solutions to the Blackboard environment.

Monday, September 15th, 2025

There is an issue with the synchronization of the Campus Solutions to the Blackboard environment.

RESOLVED Blackboard: LTI Services down- Globally

Wednesday, September 10th, 2025

Multiple integrations within Blackboard are not working, e.g. Kaltura, ECHO360, book publisher content, turnitin.

RESOLVED Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations

Tuesday, September 9th, 2025

Incident Discovery Time: 08:07am on 09/09/2025 Time of Resolution: 08:38pm on 09/09/2025 Services Impacted: Network Services Description of Impact Resident/Guest WiFi down in Multiple Xfinity Managed Wifi Locations Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be an area-wide Comcast outage. If you…

RESOLVED CCure: Experiencing Partial Outage. SAS P3 (CRC Housing) not communicating with rest of the environment

Monday, September 8th, 2025

Incident Discovery Time: 02:02pm on 09/08/2025 Time of Resolution: 12:30am on 09/09/2025 Services Impacted: Campus Safety Services Description of Impact Changes made in CCure were not replicating to SQL, and clients could not connect to the SQL SVR. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident…

Resolved: Sync Failure: Campus Solutions and Blackboard Learn Integration

Sunday, September 7th, 2025

There was an issue with the synchronization of the Campus Solutions to the Blackboard environment.

Resolved: BUworkscentral is down

Thursday, August 7th, 2025

IS&T teams have resolved the incident….

SAP Ariba Procurement – degradation

Wednesday, July 23rd, 2025

Incident Discovery Time: 08:00am on 07/23/2025 Services Impacted: Description of Impact The vendor has identified a degradation affecting Ariba in SAP. You may experience issues accessing Guided Buying. Current Status The vendor has resolved this issue….

RESOLVED: Dropbox SSO Broken

Friday, July 18th, 2025

Incident Discovery Time: 10:41am on 07/18/2025 Time of Resolution: 10:55am on 07/18/2025 Services Impacted: Dropbox Description of Impact A number of Dropbox users report that they cannot sign into Dropbox via SSO Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a certificate…

RESOLVED Blackboard: Campus Solution feeds didn’t load last night

Wednesday, July 16th, 2025

Incident Discovery Time: 09:48am on 07/16/2025 Time of Resolution: 12:11pm on 07/16/2025 Services Impacted: Blackboard Description of Impact Feeds from Campus Solutions into Blackboard did not run last night – updates may not have transferred into Blackboard. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was…

RESOLVED: VPN Login Issue – Authentication Timeout

Friday, July 11th, 2025

RESOLVED: VPN Login Issue – Authentication Timeout
Update: Verizon, our service provider, has extended the restoration time to 1:30 AM on July 12th.