Academic Data Warehouse: Out of Service
Incident Discovery Time: 08:09am on 11/14/2024 Services Impacted: Database Administration Description of Impact Academic Data Warehouse: Out of Service Current Status The Database is back up, however reporting is delayed by approx. 6 hours due to the earlier outage Additional Information P2 already resolved. This update is to make people aware of the delayed reporting….
RESOLVED – WiFi: eduroam/guest networks down
Incident Discovery Time: 09:55pm on 11/12/2024 Services Impacted: Network Services Description of Impact Reports that both eduroam and guest WiFi networks are down Current Status IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:15pm…
RESOLVED – Websites: intermittent gateway & database errors
Incident Discovery Time:11:32am on 11/12/2024 Services Impacted: Websites Description of Impact Websites: intermittent gateway & database errors. Current Status IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 01:00pm…
Resolved: Examsoft (Examplify) is experiencing issues
Examsoft (Examplify) is experiencing issues including login issues, upload issues, reporting issues and overall slowness in the Enterprise portal….
Resolved: call centers on both campuses were down
IS&T teams have resolved the incident….
Diploma Information
Some students are receiving a task in MyBU to submit their diploma information, but then are getting SQL errors when they attempt to do so….
Resolved: Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed.
Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed….
Resolved: Finance/HR/Procurement Systems, MyBUWorks Inaccessible
Incident Discovery Time: 08:20am on 10/08/2024 Time of Resolution: 03:10am on 10/06/2024 Services Impacted: Finance/HR/Procurement Systems, MyBUWorks Description of Impact/Resolution MyBUWorks (bu.edu/mybuworks) was inaccessible, affecting guided buying and other functions located on the platform. BUWorks (ppo.buw.bu.edu) was working. Current Status IS&T teams have resolved the issue….
Resolved: EZproxy Unavailable
EZProxy, the service responsible for facilitating access to Library resources and electronic journals was unavailable with an expired certificate….
Resolved: BUWorks Central Expired Certificate
The BUWorks Central Portal certificate has expired. Clients attempting to access the Portal will encounter an expired certificate or server untrusted warning page when attempting to access it/…