Resolved – P1: The Quest App Portal is currently unavailable.
The Quest App Portal was unavailable. Full service has been restored….
Resolved: Performance issues with Concur
Concur (used for travel arrangements) is reporting performance issues. Some clients may experience issues logging into the system and/or degraded performance….
Resolved: Weblogin and Web Applications were responding slowly or unavailable.
Weblogin and Web Applications were responding slowly or unavailable. This included: BU Alert, Calendar, Search, Maps, Telegraph forms, Directory, News CMS, MediaWiki, Registration Manager, BUniverse, and E-Mail Forwarding (EFS). Full service has been restored….
Resolved – Web login performance is degraded to unavailable.
Web login performance was degraded to unavailable. There were delays accessing any online application where authentication is required. Service is fully restored….
Resolved – Access to FacultyLink, StudentLink and other systems that use Weblogin are unavailable.
Access to FacultyLink, StudentLink and other systems that use Weblogin were unavailable. Service is fully restored.
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Resolved – Concur has reported that they are experiencing slowness, travel errors, and drops in logins.
Concur was reporting that they were experiencing slowness, travel errors, and drops in logins. All other Concur functions were working as expected. Full service has been restored.
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Resolved -Wired networks are unavailable at multiple locations on the Charles River Campus.
Wired networks were unavailable at multiple locations on the Charles River Campus.
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Resolved – Wired and wireless networks are unavailable across Charles River Campus
Wired and wireless networks were unavailable at multiple locations on the Charles River Campus.
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Resolved: The Quest App Portal is currently unavailable.
The Quest App Portal was unavailable. Full service is restored….
ServiceNow Upgrade & Outage – Fri 8/5 at 7pm until Sat 8/6 at 7am
On Friday, August 5th, ServiceNow will be upgraded to the “Helsinki” version. As a result of the upgrade, ServiceNow will be unavailable starting at 7 p.m. on Friday, with a planned restoration time of 7 a.m. Saturday August 6th. We apologize for any inconvenience and thank you for your patience in this process. The ServiceNow…