Resolved: The Point of Sales Credit Card readers are currently not available.

Thursday, August 19th, 2021

There was a widespread problem with credit card machines that affected BU….

Update Zoom by August 22 to be ready for your next meeting

Monday, August 16th, 2021

We have some time sensitive news about our Zoom platform to share. Please be advised that on August 22nd, IS&T will require the BU community to use Zoom 5.7.4 or higher when joining internal meetings. Over the course of the past year Zoom has made some significant changes to both improve and enhance their quality…

Planned BUworks Outages: Sunday August 8th and Sunday August 15th

Thursday, August 5th, 2021

Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled outages on Sunday, August 8, 2021 and Sunday, August 15, 2021. These outages are necessary to perform essential software and infrastructure updates for the BUworks environment. The service outages are planned as follows: 8 am Sunday, August 8, 2021 through 4…

NEW: Duo Two-Factor Authentication for VPN

Thursday, July 29th, 2021

In a continuous effort to protect BU systems and resources, and in line with best practices, Duo Two-Factor Authentication will be required for all clients when logging into the Boston University Virtual Private Network (VPN.) In addition, we will be streamlining the login experience to utilize Shibboleth login (shib.bu.edu) for authentication. This upgrade to the…

Resolved: Mainframe issues are affecting access to services like The Links

Wednesday, July 28th, 2021

The issues with the mainframe resurfaced affecting services like The Link as well as direct mainframe access. Full service has been restored….

Resolved: Mainframe issues have resurfaced affecting The Links

Monday, July 26th, 2021

The issues with the mainframe from today had resurfaced again affecting services like The Link as well as direct mainframe access. Full service has been restored….

Resolved: Mainframe issues affecting services like The Link

Monday, July 26th, 2021

The issues with the mainframe from this morning resurfaced this afternoon affecting services like The Link as well as direct mainframe access again. Full service has been restored….

Resolved: The Links are currently intermittently unavailable

Monday, July 26th, 2021

The Links were intermittently unavailable while emergency maintenance was performed. Full service has been restored….

Resolved: The Links were Unavailable

Sunday, July 25th, 2021

The Links were unavailable. Clients attempting to access Links resources (Student Link, FacultyLink, BusinessLink, etc) encountered the message, “UISA.BU.EDU:1551 not available: Connection refused”….

Resolved: Delayed Delivery of Emails to @bu.edu Addresses

Friday, July 23rd, 2021

Between approximately 2 pm and 4 pm today (7/23/21), email delivery to all BU addresses was delayed….