Archive for the ‘General News’ Category

Clients cannot access http://www.bu.edu/mybuaccount and http://www.bu.edu/mybuidentity. This is preventing clients for claiming accounts, changing passwords, etc….

The Shared Computing Cluster (SCC) was offline….

Multiple BU Websites were unavailable this morning that support business functions in both facilities (CAMMS) and business intelligence (ADW). …

Intermittent connectivity between Cisco Mail relays and LDAP servers was observed….

Concur Travel and Expense – Service Restored…

Incident Discovery Time: 05:05pm on 03/02/2024 Services Impacted: BU Giving Site Down Description of Impact The BU Giving Site hosted by Anthology Encompass is down. Current Status The vendor has not yet identified the cause of the incident but is investigating….

Incident Discovery Time: 01:10pm on 02/28/2024 Services Impacted: Student Systems Description of Impact Multiple users have reported issues with Campus Solutions. Users are not seeing work centers on their homepages and do not have access to the proper functions. Current Status At approximately 1:05PM on 2/28/24 an emergency code migration for Campus Solutions had unexpected…

Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)
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Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)
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For decades the University has operated a secure mail solution called DataMotion that we have recommended for use in transmitting Sensitive Information.  After several years of security improvements to our email system, deployment of multifactor authentication, and improvements in our data classification and data management policies and processes, we would like to reframe the requirements…