Resolved: E-Mail Delivery Delays
Email delivery to @bu.edu addresses was delayed….
Resolved: Elements of BU.edu Websites Unavailable
Images, custom style sheets, and Gravity Forms file uploads were unavailable on www.bu.edu websites….
Shared Computing Cluster (SCC) Offline for Annual Maintenance – 7 AM, Mon 6/2 to 9 AM, Wed 6/4
The Shared Computing Cluster (SCC) will be offline beginning Monday, June 2nd at 7 am to Wednesday, June 4th at 9 am while the SCC undergoes scheduled annual maintenance. Research Computing will post updates on their site before, during, and after the downtime. Downtime: Monday, June 2, 7 am to Wednesday, June 4, 9 am….
Resolved: Blackboard Learn LTI/Connector Issue
Incident Discovery Time: 11:25am on 05/19/2025 Time of Resolution: 03:16pm on 05/19/2025 Services Impacted: Teaching & Learning Technologies Description of Impact We are were experiencing an issue affecting LTIs and connector content in Blackboard Learn. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation….
Resolved: BU websites are intermittently unavailable.
BU websites are intermittently unavailable.
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RESOLVED: Power Outage – Manhole Explosion on Comm Ave Impacting West Campus
Power Outage – Manhole Explosion on Comm Ave Impacting West Campus…
RESOLVED: Jscape Servers Service Outage
Jscape Servers Service Outage…
RESOLVED: Multiple Incoming Exchange Students Experiencing School Registration Errors
Multiple Incoming Exchange Students Experiencing School Registration Errors…
Resolved: Unable to access the Blue Course Evaluations system
Incident Discovery Time: 02:10pm on 04/23/2025 Time of Resolution: 02:45pm on 04/23/2025 Services Impacted: Assessment Systems Description of Impact Users were unable to access the Blue Course Evaluations system. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues,…
Resolved: Zoom Platform Issues
Zoom experienced a company-wide issue that impacted access to their suite of online services….