Resolved: E-Mail Delivery Delays

Wednesday, June 4th, 2025

Email delivery to @bu.edu addresses was delayed….

Resolved: Elements of BU.edu Websites Unavailable

Tuesday, June 3rd, 2025

Images, custom style sheets, and Gravity Forms file uploads were unavailable on www.bu.edu websites….

Shared Computing Cluster (SCC) Offline for Annual Maintenance – 7 AM, Mon 6/2 to 9 AM, Wed 6/4

Sunday, June 1st, 2025

The Shared Computing Cluster (SCC) will be offline beginning Monday, June 2nd at 7 am to Wednesday, June 4th at 9 am while the SCC undergoes scheduled annual maintenance. Research Computing will post updates on their site before, during, and after the downtime. Downtime: Monday, June 2, 7 am to Wednesday, June 4, 9 am….

Resolved: Blackboard Learn LTI/Connector Issue

Monday, May 19th, 2025

Incident Discovery Time: 11:25am on 05/19/2025 Time of Resolution: 03:16pm on 05/19/2025 Services Impacted: Teaching & Learning Technologies Description of Impact We are were experiencing an issue affecting LTIs and connector content in Blackboard Learn. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation….

Resolved: BU websites are intermittently unavailable.

Wednesday, May 7th, 2025

BU websites are intermittently unavailable.

RESOLVED: Power Outage – Manhole Explosion on Comm Ave Impacting West Campus

Friday, May 2nd, 2025

Power Outage – Manhole Explosion on Comm Ave Impacting West Campus…

RESOLVED: Jscape Servers Service Outage

Thursday, May 1st, 2025

Jscape Servers Service Outage…

RESOLVED: Multiple Incoming Exchange Students Experiencing School Registration Errors

Tuesday, April 29th, 2025

Multiple Incoming Exchange Students Experiencing School Registration Errors…

Resolved: Unable to access the Blue Course Evaluations system

Wednesday, April 23rd, 2025

Incident Discovery Time: 02:10pm on 04/23/2025 Time of Resolution: 02:45pm on 04/23/2025 Services Impacted: Assessment Systems Description of Impact Users were unable to access the Blue Course Evaluations system. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues,…

Resolved: Zoom Platform Issues

Wednesday, April 16th, 2025

Zoom experienced a company-wide issue that impacted access to their suite of online services….