SAP Ariba Procurement – degradation
Incident Discovery Time: 08:00am on 07/23/2025 Services Impacted: Description of Impact The vendor has identified a degradation affecting Ariba in SAP. You may experience issues accessing Guided Buying. Current Status The vendor has resolved this issue….
RESOLVED: Dropbox SSO Broken
Incident Discovery Time: 10:41am on 07/18/2025 Time of Resolution: 10:55am on 07/18/2025 Services Impacted: Dropbox Description of Impact A number of Dropbox users report that they cannot sign into Dropbox via SSO Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be a certificate…
RESOLVED Blackboard: Campus Solution feeds didn’t load last night
Incident Discovery Time: 09:48am on 07/16/2025 Time of Resolution: 12:11pm on 07/16/2025 Services Impacted: Blackboard Description of Impact Feeds from Campus Solutions into Blackboard did not run last night – updates may not have transferred into Blackboard. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was…
RESOLVED: VPN Login Issue – Authentication Timeout
RESOLVED: VPN Login Issue – Authentication Timeout
Update: Verizon, our service provider, has extended the restoration time to 1:30 AM on July 12th.
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Mainframe Shutdown Update: Key Changes for Faculty and Staff from the VP, IS&T & CIO
Dear Colleagues, I would like to take a moment to update you on a significant initiative that has been a priority for IS&T and the University for over a decade: the replacement and retirement of our mainframe and legacy application systems. Our journey began in 2011 with the implementation of SAP for Finance and HR…
RESOLVED – Blackboard Kaltura Video Loading Issue
Blackboard Kaltura Video Loading Issue…
BU Information Security Awareness: Travel tips
As many of us head out for summer travel, it’s important to keep your personal and University data secure—no matter where your adventures take you. Here are a few simple tips to help protect your digital life while you’re on the go: Avoid Public Wi-Fi: Use a secure hotspot or VPN instead of public Wi-Fi…
Resolved: Intermittent Slowness on MyBUStudent
Intermittent Slowness on MyBUStudent…
Resolved: E-Mail Delivery Delays
Email delivery to @bu.edu addresses was delayed….
Resolved: Elements of BU.edu Websites Unavailable
Images, custom style sheets, and Gravity Forms file uploads were unavailable on www.bu.edu websites….