RESOLVED: Turnitin – students unable to view grades or feedback

Incident Discovery Time: 02:06pm on 02/19/2026 Time of Resolution: 04:10pm on 02/26/2026 Services Impacted: Assessment Systems

Description of Impact

Turnitin was experiencing a known issue where students couldn’t view their grades or feedback within the Tii platform.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a bug in the application. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:35pm on 02/25/2026 Services Impacted: Assessment Systems

Description of Impact

Turnitin is experiencing a known issue where students can’t view their grades or feedback within the Tii platform.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating with the vendor.

Additional Information

Students can still submit their work, and instructors can still grade it – the results just aren’t visible to students currently. Next Update: Upon resolution, or major status change.