Incident Discovery Time: 10:32am on 02/23/2026 Time of Resolution: 12:55pm on 02/23/2026 Services Impacted: Identity & Access Management (IAM)

Description of Impact

Error ‘504 Gateway Time-out’ trying to access some systems.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a vendor issue. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:32am on 02/23/2026 Services Impacted: Identity & Access Management (IAM)

Description of Impact

Error ‘504 Gateway Time-out’ trying to access some systems

Current Status

This appears to be a vendor issue. DUO have reported it on their website and are working on it. Next Update: Upon resolution