Resolved: Some clients are unable to log in to Blackboard.

Tuesday, July 28th, 2020

Some clients are unable to log in to Blackboard….

Scanning and Scoring Services Discontinued

Friday, July 17th, 2020

Beginning on August 1, 2020, Scanning and Scoring Services will no longer be available as a service at Boston University due to current public health concerns as well as staffing changes. We encourage departments, faculty, and staff to move evaluations and course assessments online for the fall 2020 semester. Alternatives to both Course Evaluations and…

Resolved: Blackboard Learn: Access issues reported by some clients

Tuesday, May 5th, 2020

Blackboard Learn access is unavailable for some people. An error message is received after going through Boston University’s login screen….

Resolved: Blackboard Learn: Access issues reported by some clients

Tuesday, April 21st, 2020

Blackboard Learn access was unavailable for some people. An error message was seen by some after going through Boston University’s login screen. Full service has been restored….

Resolved: Blackboard Learn: Intermittent issues when attempting to log in

Tuesday, April 14th, 2020

Some people were seeing an error message when attempting to sign into Blackboard Learn. Full service has been restored….

Resolved: Blackboard is returning an error for some clients trying to authenticate.

Monday, April 13th, 2020

Blackboard is returning an error for some clients trying to authenticate….

Resolved: Blackboard is returning an error for some clients trying to authenticate.

Tuesday, April 7th, 2020

Some clients were receiving intermittent errors logging on to Blackboard.

Resolved: Blackboard Learn was not playing some videos

Friday, February 21st, 2020

Videos hosted by MyMedia (Kaltura) are not playing in Blackboard. …

Resolved: Turnitin was returning an error

Tuesday, January 28th, 2020

Turnitin was returning Error 217 when someone attempted to access it in Blackboard….

Resolved: Blackboard Learn domain name certificate issues

Sunday, December 29th, 2019

There were certificate issues with some of the website addresses used to access Blackboard Learn. The main website address, learn.bu.edu was fully functional used by all as a work-around to access their online course sites….