Resolved: VPN service is unavailable for new logins.

Sunday, April 16th, 2023

Posted in General News, Incidents, Uncategorized

Incident Discovery Time: 09:30pm on 04/16/2023 Time of Resolution: 02:50am on 04/17/2023 Services Impacted: Network Services

Description of Impact

VPN service was unavailable for new logins. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be expired certificates. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:30pm on 04/16/2023 Services Impacted: Network Services

Description of Impact

VPN service is unavailable for new logins.

Current Status

IS&T teams have identified the cause of the incident, and are working on restoring service. Next Update: upon resolution