Incident Discovery Time: 09:15am on 03/04/2025 Time of Resolution: 10:48am on 03/04/2025 Services Impacted: Service Management Systems

Description of Impact

OnBase was experiencing issues with connectivity.

Incident Description and Resolution

Vendor has investigated and resolved the service incident affecting the datacenter hosting BU’s OnBase instance.

Additional Information

OnBase is now back up and available for regular business activities. If you experience any further OnBase-related issues, please reach out to the OnBase Team. If you continue to have issues, please contact the IT Help Center.

Previous Update