Resolved: Reports of errors when trying to access the Links (StudentLink, ShareLink, FacultyLink).

Incident Discovery Time: 02:00pm on 04/27/2024 Time of Resolution: 03:06pm on 04/27/2024 Services Impacted:

Description of Impact

Clients were receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink).

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a known issue with a memory leak. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:00pm on 04/27/2024 Services Impacted: Identity & Access Management (IAM)

Description of Impact

Reports of errors when trying to access the Links (StudentLink, ShareLink, FacultyLink).

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 04:00pm