Incident Discovery Time: 04:16pm on 12/03/2023
Time of Resolution: 04:42pm on 12/04/2023
Services Impacted: Finance/HR/Procurement Systems, BUWorks
Description of Impact
Due to an issue with the support packs, there has been an issue identified with time entry.
Incident Description and Resolution
The issue has been resolved with the implementation of a fix provided by SAP. The fix has been successfully implemented by IS&T, HR, and Payroll departments. As a result, service has returned to normal.
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