Incident Discovery Time: 01:00am on 10/24/2023 Time of Resolution: 03:00pm on 10/24/2023 Services Impacted: Network Services

Description of Impact

We had been informed of an issue with VPN connectivity for off-campus users.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

Per NSEG the issue was not w/ the VPN per se, but rather a DNS issue w/ Comcast and other ISPs. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:50am on 10/24/2023 Services Impacted: Network Services

Description of Impact

We have been informed of an issue with VPN connectivity for off-campus users.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 11:50am