Important alerts

Campus Solutions maintenance

Incident Discovery Time: 09:13am on 10/5/2026 Services Impacted: Student Systems, Campus Solutions Description of Impact Campus Solutions is back up and running. The guest portal remains unavailable, so users cannot access or manage guest accounts. Some users may experience slow page loads. Current Status There is no change since the last update. All services are… [read more]

Resolved: Access to software.bu.edu is unavailable.

Wednesday, July 19th, 2023

Incident Discovery Time: 09:30am on 07/19/2023 Time of Resolution: 10:45am on 07/19/2023 Services Impacted: Infrastructure

Access to software.bu.edu was unavailable. Service has been restored.

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Incident Discovery Time: 09:30am on 07/19/2023 Services Impacted: Infrastructure

Access to software.bu.edu is unavailable.

IS&T teams have not yet identified the cause of the incident, but are investigating.

People who are already connected can use resources but you cannot make a new connection. Next Update: upon resolution