Incident Discovery Time: 09:45am on 07/26/2021
Time of Resolution: 12:53pm on 07/26/2021
Services Impacted: The Links

Description of Impact

The Links were intermittently unavailable while emergency maintenance was performed. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident. Currently it is believed to be an issue associated with the mainframe.

Additional Information

The cause of this incident is under investigation. Systems Administration will continue to monitor the mainframe performance.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:45am on 07/26/2021 Services Impacted: The Links

Description of Impact

The Links are intermittently unavailable while emergency maintenance is performed.

Current Status

IS&T teams are now working with the vendor in an effort to roll back a change made to the environment this weekend.

Additional Information

There is no current workaround for this outage. Next Update: 01:00pm

Previous Update

Incident Discovery Time: 09:45am on 07/26/2021

Services Impacted: The Links

Description of Impact

The Links are intermittently unavailable while emergency maintenance is performed.

Current Status

IS&T teams continue to work on the issue and have brought in the vendor for assistance.

Additional Information

Refreshing your web browser and trying again may grant you access.

Next Update: 12:00pm

Previous Update

Incident Discovery Time: 09:45am on 07/26/2021

Services Impacted: The Links

Description of Impact

The Links are intermittently unavailable while emergency maintenance is performed.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 11:00am