Resolved: BUWorks was unavailable

Saturday, February 22nd, 2020

Posted in BUworks, General News, Incidents

Incident Discovery Time: 07:00am on 02/22/2020
Time of Resolution: 09:15am on 02/22/2020
Services Impacted: Finance/HR/Procurement Systems

Description of Impact

BU works was temporarily unavailable, returning a 503 error to clients.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update


Incident Discovery Time: 07:00am on 02/22/2020
Services Impacted: Finance/HR/Procurement Systems

Description of Impact

After logging into http://www.bu.edu/buworkscentral, clients receive a 503: Service Temporarily Unavailable message.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:00am