Incident Discovery Time: 07:35am on 08/05/2019 Time of Resolution: 09:30am on 08/05/2019 Services Impacted: WebLogin-authenticated services

Description of Impact

People could not log into BU Library resources. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 07:35am on 08/05/2019 Services Impacted: Websites

Description of Impact

Cannot log into BU Library resources.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 09:30am