Resolved: Myprint and other services that use the SQL cluster are unable to connect to their databases.

Incident Discovery Time: 02:00pm on 10/29/2018 Time of Resolution: 02:30pm on 10/29/2018 Services Impacted: Other – see description

Description of Impact

Myprint and other services that use the SQL cluster were unable to connect to their databases.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:00pm on 10/29/2018 Services Impacted: Other – see description

Description of Impact

Myprint and other services that use the SQL cluster are unable to connect to their databases.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 01:00am