Important alerts

ExamSoft Enterprise Portal Login Issues

Incident Discovery Time: 11:09am on 08/04/2026 Services Impacted: Assessment Systems, Examsoft Description of Impact The ExamSoft Enterprise Portal is currently experiencing an authentication issue that is preventing users from signing in with their Boston University credentials. After entering their BU credentials, users are incorrectly redirected to an ExamSoft login page. Current Status IS&T teams are… [read more]

Information Messages

Wednesday, June 6th, 2018

Incident Discovery Time: 10:58am on 06/06/2018 Time of Resolution: 02:05pm on 06/06/2018 Services Impacted: E-mail - Office365

Some clients on the Wheelock campus were unable to access Office365. Full service has been restored.

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Incident Discovery Time: 10:58am on 06/06/2018 Services Impacted: E-mail - Office365

Some clients on the Wheelock campus are unable to access Office365.

Work-around:The work around is to use the BU VPN or the Eduroam netowrk.

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: This post will be updated when the issue has been resolved.