What is eduroam?
As described on eduroam.org, "eduroam (education roaming) is the secure, world-wide roaming access service developed for the international research and education community." Through BU's affiliation with eduroam, you can connect to the eduroam wireless network at participating institutions, worldwide, simply by logging in with your BU email address and password.
How do I connect to eduroam?
- From your computer or device, select eduroam, from the list of available networks.
- Log in to eduroam using your full BU email address in the form login@bu.edu.
- Provide the password you use to access your BU email account. For most people at BU, this password is the BU Kerberos password that you use to access most other BU resources.
- If prompted to accept a certificate during the setup process, please do so.
Note:
- For newer Android devices, it's essential to specify "radius.bu.edu" as the domain name for the eduroam certificate or choose "Trust on First Use" to avoid connection issues. Without this domain, the phone may only offer "Do not validate" or "unspecified" options, preventing connection to the eduroam network. Please see using eduroam with Android for further details on how to connect.
- Special Considerations for eduroam Configuration:
- Automatic Connectivity: After setup, your device will automatically connect to eduroam when visiting a participating institution.
FAQs
About Eduroam
Where can I access the eduroam network?
If you visit an
institution offering eduroam as a wireless network option, you can
connect to it as described above. If you are at BU, you can connect to eduroam on the Charles River, Fenway Campuses, and Boston University Medical Campus.
I'm visiting another institution. Do I need to sign in again?
Connectivity
Why can I access most websites, but not some BU on-campus resources on eduroam?
Some resources, such as MyPrint or network file storage, can only be accessed from eduroam while physically on campus and while authenticated using your BU credentials. If you are on campus, but still cannot reach them, you may be connected to eduroam using another institution's credentials. Please follow our guide on Transitioning from Institutions Using eduroam to reconnect with your BU credentials.
If you are connected to eduroam with your BU credentials at another institution and wish to access BU on-campus resources, you will still need to use the BU VPN.
Why can't I access anything after connecting to eduroam?
If you are using any 3rd party VPN or proxy services, these may be interfering with your ability to access BU and other resources. Please review any products you may have installed and your network proxy settings for things that may need to be removed. You can also contact us or visit an IT Help Center location for assistance.
Access
Are there any considerations I should make when coming to BU from another institution that used eduroam?
Yes, if you are no longer affiliated with your previous institution, you should remove previous eduroam configurations before reconnecting. Please view our Transitioning from Institutions Using eduroam guide for assistance.
If you have multiple affiliations with other institutions and need to access on-campus resources, you may need to reconnect when traveling between campuses. On macOS, you can also use Network Locations to quickly switch configurations as you travel.
Why isn't eduroam accepting my password when I can log in on BU websites?