Incident Discovery Time: 11:05am on 08/29/2017 Time of Resolution: 11:29am on 08/29/2017 Services Impacted: Echo360 – Classroom Recording Service

Description of Impact

Echo 360 was experiencing a service disruption. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 11:05am on 08/29/2017 Services Impacted:

Description of Impact

Echo 360 is currently experiencing a service disruption.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating with the vendor. Next Update: 12:00pm