Resolved: Wireless network is unavailable at multiple locations across the Charles River campus.
Monday, April 24th, 2017
Incident Discovery Time: 03:55pm on 04/24/2017
Time of Resolution: 11:00pm on 04/24/2017
Services Impacted: Wireless Network
Description of Impact
Wireless network was unavailable at multiple locations across the Charles River campus.Incident Description and Resolution
IS&T teams have resolved the incident.Additional Information
The cause of this incident was determined to be a software bug in the Cisco equipment. If you continue to have issues, please contact the IT Help Center.Previous Update
Incident Discovery Time: 03:55pm on 04/24/2017 Services Impacted: Wireless NetworkDescription of Impact
Wireless network is unavailable at multiple locations across the Charles River campus.Current Status
IS&T teams are continuing patching wireless access points in order to resolve the issue.Additional Information
Due to the patching, rolling wireless outages are expected across the campus until completed. Current estimates is that the patching will be completed by midnight. Next Update: 12:00amPrevious Update
Incident Discovery Time: 03:55pm on 04/24/2017 Services Impacted: Wireless NetworkDescription of Impact
Wireless network is unavailable at multiple locations across the Charles River campus.Current Status
IS&T teams are continuing patching wireless access points in order to resolve the issue.Additional Information
Due to the patching, rolling wireless outages are expected across the campus until completed. Next Update: 10:00pmPrevious Update
Incident Discovery Time: 03:55pm on 04/24/2017 Services Impacted: Wireless NetworkDescription of Impact
Wireless network is unavailable at multiple locations across the Charles River campus.Current Status
IS&T Teams have begun patching wireless access points in order to resolve the issue.Additional Information
Due to the patching, rolling wireless outages are expected across the campus for the next 1.5 hours.
Next Update: 08:30pm
Previous Update
Incident Discovery Time: 03:55pm on 04/24/2017 Services Impacted: Wireless NetworkDescription of Impact
Wireless network is unavailable at multiple locations across the Charles River campus.Current Status
IS&T teams are continuing to investigate the cause of the outage.
Next Update: 06:00pm