Resolved: Guest Wireless network may be inaccessible

Monday, August 1st, 2016

Posted in General News, Incidents, Wireless

Incident Discovery Time: 02:30pm on 08/01/2016 Time of Resolution: 03:29pm on 08/01/2016 Services Impacted: Wireless Network

Description of Impact

The Guest Wireless network was inaccessible to some clients.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be a DHCP server that needed to be restarted. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 02:30pm on 08/01/2016 Services Impacted: Wireless Network

Description of Impact

The Guest Wireless network may be inaccessible to some clients.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: Upon incident resolution