Incident Discovery Time: 08:42am on 07/26/2016 Time of Resolution: 11:22am on 07/26/2016 Services Impacted: Axis TV – Digital Signage

Description of Impact

The Axis TV / Visix server was inaccessible. The only content displayed on the various screens was existing content. New content couldn’t be added and current content couldn’t be changed. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:42am on 07/26/2016 Services Impacted: Axis TV – Digital Signage

Description of Impact

The Axis TV / Visix server is currently inaccessible. Currently content is displayed on the various screens, but new content can’t be added or changed.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: This post will be updated when the issue has been resolved.