Incident Discovery Time: 04:00pm on 08/13/2015
Time of Resolution: 03:35am on 08/14/2015
Services Impacted: Other – see description

Description of Impact

BUTV was unavailable throughout the Charles River Campus.

Incident Description and Resolution

IS&T teams have resolved the incident with vendor assistance.

Additional Information

The cause of this incident is under investigation.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 04:00pm on 08/13/2015

Services Impacted: BUTV

Description of Impact

BUTV is unavailable throughout the Charles River Campus.

Current Status

IS&T teams are working with the vendor to restore service.

Next Update: upon incident resolution