Incident Discovery Time: 12:20pm on 11/26/2012
Time of Resolution: 12:40pm on 11/26/2012
Services Impacted: Shibboleth

Description of Impact

Clients were receiving a “time out” error message when logging into any BU Service that utilized Shibboleth authentication. Clients who were logged in at the time were not affected.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:20pm on 11/26/2012

Services Impacted: Shibboleth

Description of Impact

Clients will receive a “time out” error message when logging into any BU Service that utilizes Shibboleth authentication. Clients who are currently logged in are not affected.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 01:20pm