Incident Discovery Time: 08:28am on 07/31/2012
Time of Resolution: 08:45am on 07/31/2012
Services Impacted: Web-based access to ACS email – Horde, Wired Network, Wireless Network

Description of Impact

Wired and wireless networks were unavailable at the School of Social Work, 264 Bay State Road.

Incident Description and Resolution

IS&T teams have resolved the incident. Network services have been restored.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:28am on 07/31/2012

Services Impacted: Wired Network, Wireless Network

Description of Impact

Wired and Wireless Networks are currently unavailable the School of Social Work at 264 Bay State Road.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Next Update: 09:30am