IS&T Data Archiving, NAS, and BU Web File Service will be read-only on April 5th

Due to scheduled maintenance, IS&T Data Archiving, NAS and BU Web File Service will be read-only on April 5th from 12:01am until 8:00am. Clients should use the following read-only service names during the maintenance period: Read-Write               Read-Only —————-              ————– archive.bu.edu        archive-ro.bu.edu ca2001.bu.edu         gpnas-legacy-ro.bu.edu gpnas.bu.edu           gpnas-legacy.ro.bu.edu isinas.bu.edu            isinas-ro.bu.edu oit-fp.bu.edu            isinas-ro.bu.edu Non-replicated Data Archiving Service will be…

Resolved – Issue with Voice Mail indicator lights

Voice Mail indicator lights on desk phones were not accurately lighting up when clients had messages waiting. Full service has been restored….

Resolved – Exchange public folders unavailable for some staff and some are prompted for credentials

Some staff were unable to access shared public folders on Exchange. Some staff were also receiving prompts for credentials when using Exchange. Full service has been restored….

Resolved: Searches on www.bu.edu were not returning results

Searches on www.bu.edu were not returning results…

Resolved: Voice Mail unavailable

IS&T teams have not yet identified the cause of the incident, but are investigating.

Thin Client labs are currently experiencing very slow performance.

Thin Client labs are currently experiencing very slow performance….

Resolved: Network service is unavailable at the School of Hospitality Administration building, 928 Commonwealth Ave

IS&T teams have not yet identified the cause of the incident, but are investigating.

Resolved: Emergency IT Service Outage Saturday 3/14 11 PM to Sunday 3/15 8 AM

IS&T teams have resolved the incident.

Resolved: Issues with Thin Client machines preventing new connections as well as degraded performance

There were issues with the thin clients across campus preventing new connections as well as causing extreme slowness for those that were already logged into them. Full service has been restored….

Resolved: Some people using Outlook are being prompted for credentials

Some clients were being prompted for credentials when accessing email via the Outlook application. Public folders were slow to load or hanging. Full service has been restored….