Upcoming Enhancements to Zoom Recording Storage and Management

Thursday, February 13th, 2025

Upcoming Enhancements to Zoom Recording Storage and Management Starting Sunday, March 16th, we are introducing several enhancements designed to improve Zoom cloud recording storage and management. These changes provide greater flexibility and control in managing your recordings. ENHANCEMENTS Extended Storage Duration: Zoom cloud recordings and AI summaries will now be stored for up to one…

RESOLVED: Pardee School Calendar Issue

Wednesday, February 12th, 2025

Pardee School Calendar Issue…

RESOLVED: CDS Calendar Outage – Investigation in Progress

Wednesday, February 12th, 2025

CDS Calendar Outage – Investigation in Progress…

Resolved: Microsoft Copilot Access Issues

Thursday, February 6th, 2025

Details User impact: Users may have been unable to access Copilot. Users attempting to access Copilot via any non-commercial connection method may have seen an error message “It’s not you, it’s me.” Final status: After an extended period of monitoring, we confirmed that Copilot functionality is fully restored. Scope of impact: Any user attempting to…

Important Changes to Duo TODAY!

Tuesday, February 4th, 2025

February 4, 2025: Boston University is no longer supporting text message or phone call options for Duo Multi-Factor Authentication (Duo MFA). Going forward, Duo Push via the Duo Mobile App will be the primary method for authentication. What This Means for You: If you’re already using Duo Push, no action is needed — everything will continue as…

Resolved: Huron Systems Are Down

Tuesday, January 21st, 2025

Incident Discovery Time: 02:04pm on 01/21/2025 Time of Resolution: 03:45pam on 01/22/2025 Services Impacted: Researching Computing Description of Impact Please be aware that the Huron systems are currently down, affecting key applications such as IACUC, AOPs, and Researchers COI. Current Status IS&T teams have resolved the incident. Additional Information The cause of this incident was…

Resolved: SAP Ariba catalogs are not available

Tuesday, January 21st, 2025

The BUworks punch out catalogs in Guided Buying are not available….

Resolved: TurnItIn’s Google integration is offline

Friday, January 17th, 2025

The vendor has resolved this issue….

Resolved: MedHub has been fixed

Friday, January 17th, 2025

The vendor has resolved the issue with bu.medhub.com ….

Resolved: MedHub was down

Wednesday, January 15th, 2025

The BUMC Educational Technology team worked with the vendor to resolve the issue….