Resolved: Emergency Mainframe Maintenance: Applications like The Links will be unavailable temporarily

Sunday, August 2nd, 2020

Emergency mainframe maintenance was needed to back out an upgrade that was incompatible with a system used for student Convenience points payment system. This maintenance included temporarily bringing down other applications like The Links that are tied to the mainframe….

Resolved: When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message

Wednesday, July 29th, 2020

When attempting to log in to Appspace (bu.edu/appspace), clients are receiving an error message…

Resolved: BU websites are having intermittent issues

Friday, May 15th, 2020

BU websites are having intermittent issues; the BU homepage is down….

Resolved: Some clients were reporting issues with faculty link

Monday, May 11th, 2020

Some clients reported that they were not able to log on to Faculty or Student Link. Others reported issues with the summer term website….

Resolved: WordPress sites unavailable (bumc.bu.edu, sites.bu.edu, blogs.bu.edu)

Tuesday, April 28th, 2020

The BU Medical Campus website (https://bumc.bu.edu), as well as other websites accessed via blogs.bu.edu, and sites.bu.edu were unavailable….

Resolved: BU websites were loading slowly

Tuesday, April 7th, 2020

BU websites were loading more slowly that usual, including kuali-research.bu.edu…

Resolved: Some BU WordPress websites are unreachable. Receiving error messages when trying to access.

Wednesday, March 4th, 2020

Some BU WordPress websites are unreachable. Receiving error messages when trying to access.

Resolved: WWW.BU.EDU is unavailable and returning 502 Bad Gateway. All subpages can be reached directly.

Tuesday, February 4th, 2020

Resolved: WWW.BU.EDU is unavailable and returning 502 Bad Gateway. All subpages can be reached directly.

Resolved: BU websites were down.

Friday, January 31st, 2020

IS&T teams have resolved the incident….

Resolved: The following services are experiencing intermittent access issues; TechWeb (bu.edu/tech/) searching, Gravity Forms failing to submit and FormAssembly forms on the Questrom website.

Wednesday, November 27th, 2019

The following services were experiencing intermittent access issues; TechWeb (bu.edu/tech/) searching, Gravity Forms failing to submit and FormAssembly forms on the Questrom website. Full service has been restored….