Patient Connect: Planned System Downtime 7/27

Wednesday, July 27th, 2022

Please be advised that Patient Connect is scheduled for an outage today 7/27/2022 from 9pm – 12am. Access to Patient Connect will be unavailable during the listed downtimes. We apologize for any inconvenience….

Patient Connect: Planned System Downtime 7/26

Tuesday, July 26th, 2022

Please be advised that Patient Connect is scheduled for an outage today 7/26/2022 from 9pm – 12am. Access to Patient Connect will be unavailable during the listed downtimes. We apologize for any inconvenience….

Resolved: Concur was unavailable.

Monday, June 13th, 2022

The vendor has resolved the incident….

Resolved: Skillsoft online learning tools are currently unavailable.

Friday, April 29th, 2022

Skillsoft online learning tools are currently unavailable.

Resolved: Qualtrics Email Delivery Issues

Monday, February 28th, 2022

Qualtrics Research Suite was experiencing a service disruption for all emails sent from their platform….

Resolved: New access to Sharepoint and migration of Exchange Mailboxes to Office 365 are currently delayed due to synchronization delays.

Wednesday, February 2nd, 2022

New access to Sharepoint and migration of Exchange Mailboxes to Office 365 are currently delayed due to synchronization delays….

Websites on http://www.bu.edu are returning database connection errors.

Saturday, January 29th, 2022

Websites on http://www.bu.edu are returning database connection errors….

Resolved: Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.

Wednesday, January 12th, 2022

Wireless network (802.1x) is unavailable in the BUMC (Medical) campus.

Resolved: Shibboleth access is unavailable from off campus. Login to BU systems from off campus is unavailable.

Thursday, December 23rd, 2021

Shibboleth access is unavailable from off campus. Login to BU systems from off campus is unavailable.

Resolved: Multiple services unavailable due to Amazon AWS outage. (Echo360, Ariba Guided Buying, Amazon Catalog, and others)

Tuesday, December 7th, 2021

Multiple services unavailable due to Amazon AWS outage. (Echo360, Ariba Guided Buying, Amazon Catalog, and others)…