Resolved: Microsoft Services Access Restored: Azure Portal – Entra Admin – Intune

Friday, June 9th, 2023

Summary of Impact: Between 15:10 UTC and 17:30 UTC on 9 Jun 2023, customers may have experienced error notifications when trying to access the Azure Portal (portal.azure.com). Customers may have also experienced issues accessing other sites like the Microsoft Entra Admin center (entra.microsoft.com) and Microsoft Intune (intune.microsoft.com)….

CS Gold Downtime – Monday, June 12 – From 11 PM to 12 AM

Friday, June 9th, 2023

CS Gold Downtime – Monday, June 12 – From 11 PM to 12 AM…

BW Reports were down for about 45 min and access was restored after a configuration CHG was made.

Tuesday, June 6th, 2023

Incident Discovery Time: 02:45pm on 06/06/2023 Time of Resolution: 03:30pm on 06/06/2023 Services Impacted: Infrastructure, Reporting Description of Impact Business Warehouse reports were unavailable for a period of 45 minutes but the access was restored as of 15:30 after a configuration change was made. Cause: Basis was creating a new DB Connection for which they…

Resolved: Issues accessing OWA (Outlook on the Web)

Monday, June 5th, 2023

Microsoft resolved this issue….

CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM

Monday, June 5th, 2023

CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM…

Resolved: Microsoft was reporting issues accessing OWA (Outlook on the Web).

Monday, June 5th, 2023

OWA was reported as not accessible OFF Campus whether on or off VPN. Clients were having issues logging into Outlook on the web….

bu.edu/link is down

Friday, June 2nd, 2023

Incident Discovery Time: 12:57am on 06/02/2023 Time of Resolution: 01:48pm on 06/02/2023 Services Impacted: Websites Description of Impact The bu.edu/link websites were down. Clients were receiving a “Forbidden” message. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is currently under investigation. If you continue to have…

Temporary Terrier Convenience Points Unavailability – Scheduled Maintenance

Thursday, May 18th, 2023

Attention: Terrier Convenience Point Users We would like to inform you that a scheduled maintenance activity is planned for this weekend to enhance our system and ensure a better user experience. As a result, there will be a temporary unavailability of Terrier Convenience Points during the maintenance period. Maintenance Details: Start Time: Saturday, 5/20, 11:45…

Resolved: Huron applications are back to service, and users are able to log in.

Monday, May 15th, 2023

Huron applications IACUC, AOPS, and COI are down. Users are unable to log in and are getting error messages that accounts are disabled….

Resolved: Terrier eDevelopment is unavailable.

Friday, May 12th, 2023

Terrier eDevelopment is unavailable.