Resolved: Issue with Employee Data Entries Disappearing in BUWorks after Saving

Monday, December 4th, 2023

Issue with Employee Data Entries Disappearing in BUWorks after Saving is resolved.

Resolved: Shared Computing Cluster (SCC) – System was Partially Down due to a power outage

Saturday, November 18th, 2023

Power has been fully restored to the data center, and SCC compute nodes are now available….

Resolved: SailPoint – Temporary 504 Gateway Error

Wednesday, November 15th, 2023

SailPoint: Temporary 504 Gateway Error …

Restored: BU Web Print Website is restored. MS SQL DB are restored.

Tuesday, November 14th, 2023

BU Web Print Website is restored. MS SQL DB are up and running as expected….

Resolved: Service Interruption at bu.edu/myaccount and bu.edu/myidentity

Tuesday, November 14th, 2023

The services at bu.edu/myaccount and bu.edu/myidentity were experiencing intermittent availability.

Resolved: Course Synchronizing and Advising Tool Outage.

Tuesday, October 24th, 2023

Course Synchronizing and Advising Tool Outage. We have received a report that the “Course Synchronizing and Advising Tool” is currently down at the College of Engineering…

Resolved: VPN connectivity outage impacting off-campus users.

Tuesday, October 24th, 2023

We had been informed of an issue with VPN connectivity for off-campus users.

Resolved: BUworks was unavailable and returning an expired certificate error when logging in.

Monday, October 9th, 2023

BUworks is unavailable and returning an expired certificate error when logging in.

Resolved: Multiple Blades in VCenter Reporting as Unresponsive.

Tuesday, September 5th, 2023

Multiple Blades in VC06 were reporting as unresponsive….

Duo was experiencing access issues.

Monday, August 21st, 2023

The vendor resolved the incident….