Resolved: Issues with form submissions across all WordPress sites.
Incident Discovery Time: 10:35am on 04/01/2024 Time of Resolution: 11:17am on 04/01/2024 Services Impacted: Description of Impact We were encountering issues with form submissions across all WordPress sites. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information If you continue to have issues, please contact the IT Help Center. Previous Update Incident…
Resolved: Clients cannot access http://www.bu.edu/mybuaccount and http://www.bu.edu/mybuidentity. This is preventing clients for claiming accounts, changing passwords, etc.
Clients cannot access http://www.bu.edu/mybuaccount and http://www.bu.edu/mybuidentity. This is preventing clients for claiming accounts, changing passwords, etc….
Resolved: Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)
Receiving errors when trying to access the Links (StudentLink, ShareLink, FacultyLink, etc.)
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Resolved: Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)
Wired and wireless network is unavailable at Danielsen Hall (512 Beacon Street)
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Resolved: Adobe License Tool malfunction
Affected clients were corrected in the AdobeCC License tool and notified of the correction via email….
Resolved: Network Service restored at 725 Comm Ave – CAS Bldg
Client reported WiFi and wired Network outage on CAS building. The network issue is resolved, and the services are restored.
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Resolved: Issue with Employee Data Entries Disappearing in BUWorks after Saving
Issue with Employee Data Entries Disappearing in BUWorks after Saving is resolved.
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Resolved: Shared Computing Cluster (SCC) – System was Partially Down due to a power outage
Power has been fully restored to the data center, and SCC compute nodes are now available….
Resolved: SailPoint – Temporary 504 Gateway Error
SailPoint: Temporary 504 Gateway Error …
Restored: BU Web Print Website is restored. MS SQL DB are restored.
BU Web Print Website is restored. MS SQL DB are up and running as expected….