Resolved: Microsoft Teams is not sending communications.

Thursday, April 1st, 2021

IS&T teams have not yet identified the cause of the incident, but are investigating….

Resolved: Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services.

Monday, March 15th, 2021

Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services….

Resolved: BU VPN services are experiencing connection issues and slow response.

Wednesday, March 3rd, 2021

BU VPN services were experiencing connection issues and slow response times. Full service has been restored….

Resolved: myBU portal was having issues

Monday, February 1st, 2021

Students were unable to access the myBU portal. …

Resolved: Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.

Sunday, January 10th, 2021

Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.

Resolved: Tuition remissions is unavailable.

Sunday, January 10th, 2021

Tuition remissions is unavailable….

Resolved Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.

Sunday, January 10th, 2021

Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.

Resolved: Emails sent to Office 365 email accounts with email forwarding turned on are being rejected.

Friday, January 8th, 2021

Emails sent to Office 365 email accounts with email forwarding turned on are being rejected. This only affects the forwarding emails and not accounts that do not have forwarding enabled….

Resolved: Some applicants are currently unable to access to MyBU Applicant portal.

Wednesday, January 6th, 2021

Some applicants are currently unable to access to MyBU Applicant portal. Impacted clients are unable to login with the error message: “The username you entered could not be identified”…

Resolved: IST-SQL12 is unavailable. This affects some SQL Service applications.

Tuesday, December 15th, 2020

IST-SQL12 is unavailable. This affects some SQL Service applications.