Resolved: On campus kerberos is currently down.
Incident Discovery Time: 06:30am on 11/23/2022 Time of Resolution: 08:56am on 11/23/2022 Services Impacted: Infrastructure Description of Impact On campus kerberos and VPN was down. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be If you continue to have issues, please contact the…
Resolved: Wireless network provided by Comcast in some BU housing is unavailable.
Wireless network provided by Comcast in some BU housing is unavailable.
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Resolved: Intermittent Authentication Issues for BU Websites
There were reports of intermittent issues logging into shibboleth protected BU resources (such as Blackboard Learn, and BUWorks)….
Resolved: BU Website Issues
BU Websites/Services utilizing PHP (such as BU Directory, Search, and BU Calendars) were unavailable due to an issue with Amazon Web Services….
Resolved – Access to Holyoke Data Center Has Been Lost. Access to the Shared Computing Cluster (SCC) is currently unavailable.
Incident Discovery Time: 05:57am on 10/20/2022 Time of Resolution: 09:45am on 10/20/2022 Services Impacted: Data Center Description of Impact Access to the Holyoke Data Center was lost at 5:57 AM this morning. Network Operations was able to resolve the issue. Access to the Shared Computing Cluster (SCC) is now available. Incident Description and Resolution IS&T…
Resolved: BU Voicemails are not creating the email notification.
BU Voicemails are not creating the email notification. Voicemails can still be retrieved through the phone using your pin or the web voicemail site (http://myvoicemail.bu.edu/inbox) using the VPN if off campus.
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Resolved: A handful of applications are currently unavailable on the BU websites., including search and www.bu.edu/calendars and some department applications.
A handful of applications are currently unavailable on the BU websites., including search and www.bu.edu/calendars and some department applications.
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Resolved: ServiceNow is currently unavailable.
ServiceNow is currently unavailable.
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Resolved: 4000 Wireless Access Points Down
After an update to the Wireless controller, an unknown issue occurred and caused its failure. – 4000 Access Points are down. NetOps escalating to Cisco…
Resolved: BU Websites on WordPress were Unavailable.
Clients who visited BU WordPress websites encountered a database error message….