Incident Discovery Time: 03:50pm on 12/09/2022 Time of Resolution: 04:26pm on 12/09/2022 Services Impacted: Websites

Description of Impact

Some BU web resources were offline.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident is still under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:50pm on 12/09/2022 Services Impacted: Websites

Description of Impact

The BU Directory (bu.edu/directory) and BU calendar (bu.edu/calendar) websites are offline with 503 errors. The BU Today website also has errors on it from videos that are not loading.

Update: the following sites have also been reported as having problems.
https://www.bu.edu/phpbin/course-search/
https://www.bu.edu/phpbin/medlib/histology/
https://www-staging.bu.edu/summer/courses/
https://www.bu.edu/summer/courses/

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 05:00pm