Resolved: Network Outage at 808 Comm Ave, 2nd Floor (Suite 255)

Wednesday, August 16th, 2023

A report was received from the client indicating that they were unable to detect the eduroam or 802.1x networks on their devices. It appeared that other individuals in their offices were also encountering the same issue….

Resolved: Add-in Error Loading Duo Prompt in Outlook Add-ins

Tuesday, August 15th, 2023

Clients who used Outlook for Windows Add-ins that authenticated with Shib/Duo ran into an add-in error message. This was most prevalent with the Zoom scheduling add-in due to its frequent usage, but we generalized this to an underlying issue with Duo Universal and WebView2….

Resolved: We are experiencing access issue with some BUworks Employee Self-Service sections

Monday, August 14th, 2023

We are experiencing access issue with some BUworks Employee Self-Service sections…

Resolved: Links Unavailable

Wednesday, August 9th, 2023

The Links were unavailable. Clients attempting to access the Links encountered a “Forbidden” error message….

Resolved: MyBU Applicant and MyBU Student currently unavailable

Friday, August 4th, 2023

MyBU Applicant and MyBU Student were unavailable…

Resolved: OnBase outage.

Thursday, August 3rd, 2023

On-Base available…

Resolved: Terrier eDevelopment is currently available

Thursday, August 3rd, 2023

Terrier eDevelopment is currently available…

Resolved: Links Unavailable

Tuesday, August 1st, 2023

The Links were intermittently unavailable….

Resolved: Access to software.bu.edu is unavailable.

Wednesday, July 19th, 2023

Access to software.bu.edu is unavailable.

MoveIT software vulnerability and third-party breaches 

Friday, July 14th, 2023

In late May, Boston University became aware of a vulnerability in a file transfer software package called “MoveIT” made by Progress Software.  The federal Cybersecurity & Infrastructure Security Agency (CISA) released an advisory on this topic on June 1st. Boston University is not a customer of MoveIT and was not directly affected by this vulnerability. We have…