Incident Discovery Time: 08:06am on 08/16/2023 Time of Resolution: 10:48am on 08/16/2023 Services Impacted: Network Services

Description of Impact

A report was received from the client indicating that they were unable to detect the eduroam or 802.1x networks on their devices. It appeared that other individuals in their offices were also encountering the same issue.

Incident Description and Resolution

NSEG went to investigate the problem and corrected it. The wireless for the building has been restored.

Additional Information

The issue was caused due to renovations. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:50am on 08/16/2023 Services Impacted: Network Services

Description of Impact

A report has been received from the client indicating that they are unable to detect the eduroam or 802.1x networks on their devices. It appears that other individuals in their offices also encountering the same issue.

Current Status

IS&T team NSEG has not yet identified the cause of the incident but is investigating. Next Update: 10:00am